Escaping Violent Encounters


In Compliance with CDC and State of Connecticut guidance for social protocol during the Coronavirus (COVID -19) emergency, we have postponed all classes the New Britain EMS Academy offers until a time which it is deemed appropriate to reopen to the public. In the interim, check out our NCCR approved distance learning options, both self-paced and virtual instructor led.

We are committed to the long term success of all our students and continue to stand committed to fulfill our obligations for current students and those to come. Foremost we value the health and safety of our students, staff, families, and our community.

New Britain EMS Academy is proud to be a DT4EMS approved training site!

We are pleased to continue to deliver high quality and relevant professional development oppportunities for the EMS providers of today.  Workplace violence in Emergency Medicine is no doubt an epidemic.  


  1. According to the Bureau of Labor Statistics, an assault on a healthcare worker is the most common source of nonfatal injury or illness requiring days off from work in the healthcare and social assistance industry.
  2. Amost daily your EMS, Fire or Emergency Department staff are threatened, yelled at or physically assaulted by a patient, upset family member or bystander.
  3. We understand you are concerned about the response you or your provider would use in these particularly stressful incidents.
  4. The Escaping Violent Encounters program has been named an "industry best practice" by Risk Management / Safety Consultants.
  5. The Escaping Violent Encounters program provides superior Workplace Violence Prevention training affording staff the critical thinking skills to protect patients, staff and the agency

Contact us directly to discuss class options

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New Britain EMS Academy
1 Herald Sq (Above Herald Square Dialysis)
Second Floor Suite 202
New Britain, CT 06051

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p: 860-351-0180

©2013 New Britain Emergency Medical Services