Last month New Britain EMS was honored with receiving Gold Level recognition from the American Heart Association's Mission Lifeline Program. Agencies that receive this have achieved 75% or higher performance on each applicable Mission Lifeline EMS Achievement Measures for 24 consecutive months to improve quality of care for STEMI patients. New Britain EMS Academy falls under the Professional and Standards and Training Division of New Britain EMS. Part of this division's mission includes staff development and internal training and quality improvement. We are honored to support our crews and their development and education as part of achieving this goal.